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Meet Your New Team At The Global Beauty Group

Kane is committed to delivering the world’s most forward-thinking devices to beauty businesses with unprecedented support. Kane lives with his wife Anita, son Jude and daughter Layla.

Kane Hammond

CEO & Co-Founder

Gary has garnered close to 30 years of commercial experience across a multitude of industries. Gary lives with his wife, two teenage children and two pet dogs.

Gary Posner

COO & Co-Founder

Nicole is passionate about creating a workplace where everyone loves coming to work and feels valued. A busy mum of 2, Nicole lives our mission outside the office in her environment and animal conservation work.

Nicole Wall

Operations Manager

Ray has over 25 years experience in life science commercial roles and is passionate about optimising customer experience.
Outside of work Ray enjoys travelling with his wife and two sons and experiencing cultural diversity.

Ray Friedrich

Sales Manager

Chris went to high school in Canada to pursue Ice Hockey. He loves being able to give businesses the opportunity to flourish through aesthetic technology, whilst supporting them every step of the way.

Chris Nelson

Sales Team Leader

Donna loves creating relationships with clients and watching their business and success grow. Outside of work, she spends her time cheering on her beloved Melbourne Football Club.

Donna Gray

Senior Account Manager

Masiha is passionate about building long term relationships across the world. With over a decade experience in International Sales & Exports, he enjoys playing piano and watching sports in his spare time.

Masiha Zekrgoo

Export Sales Manager

With 15 years’ experience in Medical devices, Renee prides herself on understanding her customers’ needs. After work you’ll find her running around after her two boys and dog… and cheering on South East Melbourne Phoenix!

Renee Ellis

Medi Aesthetic Sales Consultant

Hadil takes a lot of love and pride in being able to offer new and innovative beauty and medical technology to salons. Dill enjoys small intimate gatherings with close friends and family.

Hadil El Houri

Account Manager

George is passionate about helping his clients achieve their goals and has been doing so for over a decade. Outside of work he loves playing and watching soccer, and spending time with friends and family.

George Ozzimo

Account Manager

Claire is one of the Assistant Finance Officer of GBG. What she loves about her role is she can easily make a good connection with the clients achieving GBG’s mission making people feel wonderful.

Claire David

Assistant Finance Officer

With over a decade in sales and customer service, Kendra is passionate about coaching and developing others. Outside of work, she enjoys savoring Japanese cuisine and spending quality time with her beloved pet.

Kendra Ona

Client Success Team Leader

With 11 years in customer service, Lora brings warmth and dedication to every client interaction. Outside of work, she cherishes quality time with her daughter and cares for her beloved farm animals.

Lorabelle Amor Justo

Customer Service Specialist

Charmaine has been working in the customer service industry for almost 2 decades. She has always been passionate about helping customers and achieving client satisfaction. During weekends, Charm dedicates her time in actively engaging in ...

Charmaine Rose Velarde

Customer Service Specialist

Elise’s passion for client care has fuelled her love for education and delivering exceptional results. Elise is devoted to her pets and loves an early night in with a cup of tea and her Kindle.

Elise Andrews

Education Manager

Heather is a multi-award winning Education Innovator with a passion for developing education programs, that help to empower individuals and set them up for success. In her spare time she loves to paint and play the guitar.

Heather Vounnou

Global Education Innovator

Sarah is a qualified beauty therapist that thrives on continuously enhancing her industry knowledge to ensure people look and feel their best. She loves getting her butt kicked at pilates and spending time with her puppies.

Sarah Gutowski

Dermal Educator

Emma has over 10 years of experience in the beauty aesthetics industry and loves sharing it through education.
In her spare time, she’s doing her art, watching sports and spending time with her friends and family.

Emma Corrie

Dermal Educator

Rich has been providing great customer service experiences for over 12 years. He lives our mission to 'make people feel wonderful' in all client interactions and loves working on DIY projects in his spare time.

Rich Cortez

Training Coordinator Team Leader

Michael has spent the past 13 years passionate about helping people and excelling in customer service. He is committed to going above and beyond delivering exceptional service to every client. In his spare time, he ...

Brandy Gaa

Training Coordinator

An experienced marketing professional and certified LED facial addict, Eliza is passionate about the way treatments with technology can transform both beauty businesses and the lives of their clients.

Eliza Hope

Head of Marketing

A skincare enthusiast and self-confessed bookworm, Edwina is passionate when it comes to creating fresh, unique and engaging content that best showcases the latest in beauty technology.

Edwina Inglis

Marketing Content Coordinator

Hannah thrives on crafting innovative marketing strategies in the beauty industry. Beyond work, you'll find her indulging in shopping and creating cherished memories with her friends and family.

Hannah Nguyen

Marketing Coordinator

Joy is a marketing assistant with a flair for narrative-driven campaigns. You'll catch her writing cheeky captions on work days and breaking paperbacks by the beach on weekends.

Joy Masapequeña

Marketing Assistant

The rugby-loving Prashanke is a logistics professional with a Bachelor’s Degree in Supply Chain Management. He embodies our brand values and ensures all inventory management and dispatches and handled with commitment and passion.

Prashanke Illangakoon

Supply Chain Manager

With 6+ years of experience in Procurement and Inventory, Lahiru is very passionate about what he does. Outside of work he spends lot of time on watching Cricket and Rugby.

Lahiru Wijesundara

Inventory and Purchasing Coordinator

A logistics expert with proficiency in resource management, Anj is always ready with a plan to ensure supply chain efficiency. On her days off, Anj delights in lounging by the beach and curating travel plans.

Anjenelle Amante

Supply Chain Assistant

With his team of highly specialised engineers, Robert is dedicated to delivering an exceptional after-sales experience, ensuring all clients are supported.
Robert is a dedicated father of 3 who enjoys encouraging their sporting passions.

Robert Paoli

Engineering Team Leader

Dedicated to the engineering world, Taimur strives for excellence in creating innovative solutions. He is also a soccer and tennis fanatic. If you are all those things, you are reliable, inspiring, talented, you are Taimur.

Taimur Rahman

Junior Engineer

Brenda really enjoys being outdoors and soaking up the beauty of nature, especially in the mountains and by the beach. She has a strong fondness for animals and shares her life at home with her ...

Brenda Quimo

Service Coordinator

Naerelle is passionate about developing cutting-edge technologies to help clients exceed their customers’ expectations
and deliver outstanding results. She enjoys all things health and beauty, spending weekends at Pilates or trying new recipes.

Naerelle Dekker

Product Development Manager

When he’s not winning cricket championships, Vikram ensures that no matter the size of your business, it can grow with aesthetic technology.

Vikram Jangra

Financial Controller

Analytical and attentive to details, Gell loves identifying and solving problems - especially those that deal with numbers! In his spare time, he loves to hone his guitar skills.

Gell Colegado

Accountant

Ramesh has worked in credit & collections for over 3 decades all over Australia, the USA and Fiji Islands. During his free time, he manages Rugby 7s players, including an Olympic medalist.

Ramesh Dutt

Collections Officer

Eloisa loves working with numbers and enjoys reconciling and updating payables. During her free time she loves cooking, especially pasta, and binge watching Netflix K-dramas.

Eloisa Pasco-Moris

Accounts Officer

With a background in Psychology, Nicala prides herself in fostering an inclusive and supportive work environment. When she's not working you can find her at Disneyworld or eating a plate of pasta in Italy!

Nicala Noutsos

Head of People and Culture

As the Recruitment Officer with a psychology background, Ana blends expertise with her passion for talent acquisition. Discovering Melbourne's culinary delights fuels her foodie soul, while spending time with family and friends nourishes her heart!

Ana Baweja

Recruitment Officer

Phoebe, a Psychology graduate with over 7 years of HR experience, is dedicated to empowering teams and fostering growth. She brings a strong passion for employee development, problem-solving, and building positive workplace cultures. Outside of ...

Phoebe Julaton

People & Culture Assistant

Dominique cherishes connecting with others, embodying warmth and enthusiasm in every interaction. Whilst pursuing a degree in Spatial Design and Information Technology, Dom loves to hit the netball courts in her spare time.

Dominique Taylor

Office Receptionist

Hannah is the personal assistant to the CEO, bringing exceptional organisational skills and attention to detail to her role, she ensures seamless day to day operations in the CEO’s busy schedule.   Outside of work, ...

Hannah Walker

Personal Assistant

The Global Beauty Group Customer Service and Support

The Global Beauty Group difference means that we do so much more than sell aesthetic and medical grade technology. We are with our customers every step of the way when it comes to helping their business grow and prosper with advanced aesthetic technology. From innovative blended learning training options to rapid response technical support, our customers can expect to receive an outstanding level of ongoing service that is unmatched anywhere else in the industry

 

Dedicated Account Manager

Clients enjoy an ongoing relationship with their dedicated Account Manager from their first enquiry.

  • Account Managers that take the time to understand a business’s demographics, opportunities and long-term goals to help find the right technology fit
  • Organise and book device demos with qualified dermal educators, organise Q&A calls with existing device owners and take potential clients through the technology step by step to ensure they feel confident in the investment
  • A point-of-contact who is able to provide support whenever required
  • Monthly check in calls to ensure clients are supported with their technology
  • Advice on new Clinical, Marketing and Technical resources available
  • Always accessible info on our latest updates in technology and skincare
  • Suggestions on treatment trends that help clients make the most of their device



 

The Global Beauty Group Education HUB

A blended learning aesthetic education pathway like no other, the award-winning (ABIA 2022 + 2024 Educator of The Year and 2022, 2023 + 2024 LearnX Awards Best Learning Model) The Global Beauty Group Education HUB leads the way.

  • Included free with the purchase of any The Global Beauty Group technology
  • A focus on both how to perform treatments successfully and safely, and also the history, mechanisms of action and theory behind the technology
  • Fun, engaging and interactive learning modules
  • Online e-textbooks, quizzes and podcasts
  • Gamification elements and ‘HUB Perks’ that users can put towards purchasing items on The Global Beauty Group Online Store
  • Microlearning Science Centre tutorials on the theory behind the technology
  • Allows device owners to take control of when and where they conduct training with online learning
  • 24/7 access to skills, knowledge and resources when it is needed 

 

The Global Beauty Group Practical Workshop Lesson Plans

ABIA 2022 Educator of The Year winning programs from qualified Dermal Educators.

  • Included free with the purchase of any The Global Beauty Group technology
  • Before students are able to register for their practical workshops, they are required to have passed their online exam for the theory component of their training
  • Practical Workshop training is enhanced by the knowledge students receive by having already been certified in relevant Education HUB modules in their own time
  • Dermal Educators are able focus on hands-on application techniques, skin condition analysis, handpiece placement, reactions and other essential knowledge for performing safe and effective treatments during face-to-face training
  • Available in The Global Beauty Group Training Centres across most Australian capital cities, or on client premises depending on client needs


 

Clinical, Marketing and Technical Resources

The Global Beauty Group Education HUB includes access to all our available resources on one, easy to navigate platform:

  • Marketing resources such as before and afters, pre-made social media posts, brochures, posters, suggested treatment pricing, packages and promotions, marketing images, website content and much more
  • Clinical resources such as consultation forms, treatment settings, after care guides, training videos and treatment protocols
  • Technical resources such as cleaning and maintenance guides, user manuals, device setup guides and troubleshooting guides

 

Ongoing Clinical Support

A team of qualified Dermal Educators are available to support our clients and their business.

  • 7-day access to emergency support via phone and email
  • 30 minute response times from 9am-6pm weekdays and 10am-4pm weekends
  • Ready-to-go treatment protocols, consultation and consent forms, skin physiology guides, support videos and more
  • Guidance and support from empathetic clinicians for when unexpected questions or challenges come up during or post treatment
  • Weekly ‘Ask The Expert’ Webinars to access a qualified Dermal Educator


 

Ongoing Technical Support

A team of qualified Engineers are available to support our clients and their business.

  • 7-day access to emergency support via phone and email
  • 30 minute response times from 9am-6pm weekdays and 10am-4pm weekends
  • Step-by-step resources including quick setup videos and device maintenance guides
  • Local engineers who are on hand to assist nationwide
  • Same day dispatch on loan devices when repairs are required

 

Ongoing Marketing Support

Resources designed to cover every aspect of treatment technology marketing and promotion, as well as helping our clients increase their overall brand awareness.

  • Professionally designed treatment posters and brochures
  • Dozens of premade social media post images and suggested text for each technology
  • Stock image libraries to add visual flair to website content and promotional materials
  • Prewritten email campaigns and website content for communicating clear and effective messages
  • Marketing Success, Social Media Success and VIP Event Success Guides to run clients through their new technology launch step-by-step
  • Printable treatment menus, pricing guides and customer talking point guides
  • Before & After treatment images in clear, detailed templates for demonstrating results
  • Promotional videos for display in-house and online
  • Access to our ‘Business Of’ Education HUB training modules to provide additional guidance on how to best utilise the available marketing resources


Australian Based Industry Professionals

From finance to supply chain and logistic professionals, our qualified experts provide next-level support that enhances day-to-day operations for our beauty business clients.

  • Australian Beauty Industry Awards (ABIA) State Wholesaler Winners 2019, 2020, 2021, 2022
  • Australian Beauty Industry Awards (ABIA) National Wholesaler Winners 2018, 2019, 2020
  • MyFaceMyBody 2019 and 2020 Best Customer Service Winners
  • MyFaceMyBody 2018, 2019 and 2020 Best Sales Rep Winners
  • Highly accountable inventory management avoids stock storages, allowing clients to receive orders of devices, consumables, marketing resources or treatment essentials quickly with same day dispatch
  • In the instance a repair is required, same day dispatch on loan devices ensures clients are not left unable to perform treatments
  • Melbourne based spare parts availability means minimal downtime in the instance of device repair
  • The Global Beauty Group finance team ensures business runs smoothly, and supports our clients with personalised and flexible payment options


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Our commitment to quality and service

Experience our gold standard customer service and industry leading equipment range to discover for yourself why The Global Beauty Group is consistently
Australia’s leading aesthetic equipment and skincare supplier.

We guarantee to beat any genuine competitor’s quote on our full range of products, so why not talk to one of our friendly consultants today to find out more?

Call 1300 655 013 today to chat to one of our device consultants regarding your business goals or for a complimentary quote on our great range
of medical-grade technology, salon equipment and professional skincare.

Get a FREE,
no obligation quote today!

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